Shipping/Delivery Payments & Backerkit Emails... and ZatuCon!
almost 2 years ago – Tue, Apr 02, 2024 at 04:08:08 PM

Hi everyone,

Shipping/Delivery payments

Firstly, we will now be taking payments for delivery (and add-ons in the pledge manager) on Backerkit on Friday 5th April.
They were due to be taken today (2nd April) but we unfortunately encountered a bug locking orders in the Backerkit system. A massive thank you for all your messages and comments on these, it has been really helpful, we are very grateful to you. Shout-out to Joan at Backerkit who has also been amazing in addressing the issue and it has now been resolved. 
And rest assured that no one's cards have been charged by Backerkit and the emails were not spam.

Emails from Backerkit - Some of you will have today received one or multiple auto-generated emails from Backerkit about "locking orders". We understand that the wording in the auto-generated Backerkit email was confusing. The issue here resulted because Backerkit was not registering the shipping/delivery charges correctly. This has now been sorted.

Here's what will happen next:

Tuesday 2nd April, Wednesday 3rd April - You will receive reminders to enter your payment information into Backerkit if you haven't done so already. This is so you can make payment for delivery costs for delivery of the game. If your delivery estimate is not showing, please send us a message (note that there are a couple of countries for which a delivery cost will not be showing until Thursday).

Thursday 4th April - You will receive an email from Backerkit saying that shipping/delivery fees will be charged on 5th April and that you can check your pledge manager to see what you will pay. If your delivery estimate is not showing, please send us a message.

Friday 4th April - Payment for shipping/delivery will be taken. Payment for any add-ons or pledges made in Backerkit (rather than Kickstarter) will also be taken.

After that - If you have not entered your payment information into Backerkit before Friday 4th April you will be sent reminders to do so, so you can receive your rewards. If you have any problems please send us a message.

For anyone with any further queries regarding delivery costs, please send us a message or message Backerkit support team using this link below (https://kavango.backerkit.com/faq#contact-us)

Delivery

Delivery of the game will be in July. Currently the game is being manufactured with our manufacturer, Panda. It is due to be loaded onto ships in May. We will keep you updated with progress. We can't wait for you to receive it!

ZatuCon

Thank you to everyone who came to visit us at ZatuCon yesterday and thank you to Zatu Games for organising a great day. It was wonderful to be playing the pre-production prototypes with you, showing off the final product. The good news for us and for you is that everyone who played loved it and we had some amazing reviews and comments from those who played.

Thank you all again!

All the best,

Matt & Zara

Timeline for getting Kavango to you 💚
about 2 years ago – Wed, Mar 20, 2024 at 01:40:31 PM

Timeline for getting Kavango to you 🥳

Hi everyone! 

We're on track to get Kavango to you by July. Our games are in the factory and being produced 🥳 In this update, we're sharing a timeline for production, shipping and delivery and an update on our eco-friendly packaging. 

Timeline

Here is our working timeline to get Kavango to you 🎁

2 April
Cards are charged for delivery 💸

We've extended this by two weeks for a couple of reasons:
1) It'll give you more time to confirm your preferred delivery address in Backerkit. If anyone wants to send their rewards to more than one address, please contact us.
2) We're exhibiting at Zatu Con on 1 April and are hoping to take some pre-orders during the event. Let us know if you plan to go, we'd love to see you! 
Our estimated costs for delivery can be found here: https://mazazagames.com/kickstarter-delivery

Mid-May 
Manufacturing complete 🥳 

Mid-May - July
Kavango is shipped to fulfilment hubs worldwide 🚢

July
Kavango is delivered to you! 💝

Eco-friendly packaging

We've decided to package Kavango in a wrap-around cardboard sleeve (that matches the box artwork) instead of using stickers. We felt that stickers risked damaging the box when removed. A cardboard sleeve is a great non-plastic alternative, provides more protection for the game and stops the box getting scratched in transit.
Our manufacturer has also sourced improved bio-plastic bags that will hold the wooden cubes when your game arrives. They are clear in colour but don't be fooled, these are eco-friendly and biodegrable!

Please don't hesitate to contact us if you have any questions via comment or email! 

Matt & Zara 
 

Pre-production prototype and timeline!
about 2 years ago – Fri, Feb 16, 2024 at 11:05:07 AM

The pre-production prototype arrived!
We are delighted with it! We'll keep this update short on words and instead share lots of photos. 

Timeline updates
Mass production is starting in a couple of weeks! 
We want to give you all as long as possible to confirm your addresses for delivery, so we are extending the deadlines: 
- Locking orders on 21st March
- Charging cards on 21st March
- Locking addresses on 28th March.
We estimate delivery will be in July/August, we will of course keep you updated if anything changes.

That's all for now, please let us know if you have any questions and message us if you need the link to your Backerkit survey. If there's anything else you'd like to see pictures of us, let us know and we'll share them in our next update.

Thanks again for your support!
Matt & Zara
 

Mega update!
about 2 years ago – Sat, Jan 13, 2024 at 09:14:49 AM

This is a big one...

Happy new year everyone!
Thank you again for all your support, ongoing feedback and patience in waiting for this update. We've been very busy working to get the best possible version of Kavango to you and are excited to show you all the improvements. This update is a big one, so get ready to see lots of exciting new images of the game!

Improvements

You've been wonderful in giving us feedback on the game which has inspired us to make some big improvements. First of all, here's a look at the artwork improvements Matt's been working on...

In addition to upgrading the artwork, we've refined the overall graphic design. Below is the new component list for the standard version of Kavango which gives you an overview of these changes. Keep reading to see more on kickstarter exclusive components! 

Stretch Goals

You must be eager to see all the stretch goals you unlocked...here they are!

We've consolidated all the bonus cards (2 conservation experts, 5 bonus animals and 3 desert-adapted animals) into the climate mini-expansion of ten exclusive cards.

We've added 5 new research tasks instead of the 3 we promised as an added gift to you! The research tasks also have a sleek new look to match our new overall graphic design.

We love these. Don't they look great?! You unlocked 5 extra animeeples with painted details, again exclusive to your kickstarter copies.

You may have spotted 15 goal cards on the component list. This is how we've integrated the "expert variation" stretch goal into the game. The goal cards are dealt out at the start of the game and give you a private goal to work towards throughout the game to secure end-of-game points. As part of this we've added some new "characteristics" to animals, shown in bold in the animal descriptions and new background image styles (e.g. crepuscular animals shown at sunset) to add even more variation and strategy to the game.

Last but by no means least, we've illustrated a detailed map of Kavango so you can learn more about the incredible region that inspired the game.

Get in touch

We'll post more updates about delivery timelines and the pledge manager soon. In the meantime, we'd love to hear your thoughts, please add your questions and comments below.

Surveys are out!
over 2 years ago – Mon, Nov 27, 2023 at 03:04:33 AM

Backerkit surveys are on their way!

We've just sent out all the surveys 🥳 It might take a while for each one to send so please keep an eye on your inbox/junk folder and if you haven't received an email by tomorrow let us know and we'll resolve it asap. 

We've set up an FAQ on our pledge manager which will answer most questions but feel free to contact us if anything isn't clear.

Thanks in advance for completing the survey,

Zara & Matt