Kavango

Essen and European Fulfilment Update
15 days ago – Wed, Oct 02, 2024 at 11:35:49 AM

Hi everyone,

We'll be at Essen over the next few days! We'd love to see you and have a special gift for our Kickstarter backers who stop by our booth 💝 (while stock lasts)

📍 You'll find us in Hall 6, booth 6D-405. 

💚 If you'd like to play Kavango at Essen, you can book-in here: https://mazazagames.com/book-to-play-at-essen/

🚚 Our European fulfilment partner assures us that all remaining European shipments will be out for delivery by tomorrow at the latest. If you're still waiting for your copy of Kavango to arrive, thank you for your patience. We have been unlucky with customs throughout this fulfilment. In Europe and the USA, the shipment was held at the port for weeks before being released. 

🎁 We'll be selling a limited number of copies of Kavango at our stand at Essen. We had these delivered as part of our European Kickstarter fulfilment and we want to reassure you that they have not been prioritised over Kickstarter deliveries. Our priority is and has always been our backers, we remain incredibly grateful for your trust and support in this project.

🤩 Hope to see many of you over the next few days! You can follow us on instagram @kavango.game for updates on the expo! 

Matt & Zara 

Delivery Update for Europe and North America + Share the love
27 days ago – Sat, Sep 21, 2024 at 04:29:42 AM

Delivery Update for Europe and North America

Europe - Deliveries have started! Fulfilment Europe are our fulfilment provider - look out for an email from [email protected] about your delivery. We still haven't found out what caused the lengthy delay at customs, but that's in the past now!

North America - Flying Cloud have now shipped about 70% of the games in the USA and all but 4 Canada orders have been sent out. They've advised deliveries should be wrapped up by this time next weekend. They've also confirmed there’s nothing to be concerned about if packages to the same region are received at different times as they do not batch our shipments based on geographical location.
If you haven't received a delivery notification yet, you can expect it soon. Look out for an email from [email protected] which will keep you updated on your delivery shipment. 
For the USA, our delivery provider varies from order to order based on weight and destination but the majority of US orders will ship via USPS or UPS.
Canada orders will ship via DHL eCommerce. Those shipments will be shipped via a “duty paid” method, so that the packages arrive at their destination hassle-free.
 

Share the love!

Please keep sharing your thoughts on Board Game Geek and tag us in your photos on Instagram. 
Your messages, kind words and support really mean the world to us!

Thank you!!

Matt & Zara

How to play Kavango! And other tips...
about 1 month ago – Sat, Sep 14, 2024 at 01:13:41 PM

Watch how to play!

Watch how to play Kavango presented by the wonderful Meeple University! 

Tips

Tucking the producer cards
Struggling to tuck the producers under the top of your board? Don't worry, there's a technique to it - watch here!

Looking after your Deluxe player boards
Are you finding the tuck-spaces a bit tricky? If you haven't got a guitar pick/plectrum for loosening those tabs watch here for how to loosen them up.
If you have watched - yes it is that easy! Once the tabs are slightly loosened the cards will slide in easily every time, without damaging the cards or the boards.

How to pack away Kavango
Not sure how to pack away your game? We've shown how to keep it neatly inside the box on Board Game Geek:
- Deluxe Edition -
- Kickstarter Edition - 

Shuffle the cards!
This last tip may seem obvious, but it is important! Make you sure you thoroughly shuffle the cards before your first game.

Animal card totals
Some of you have noticed the typos on the tables showing how many of each animal type are in each deck. Here's how the table should look (these totals include the mini-expansion animals).

Delivery Update 

North America - Some of you have already received your games! If you haven't received a delivery notification yet, you can expect it soon. Look out for an email from [email protected] which will keep you updated on your delivery shipment. For the USA, our delivery provider varies from order to order based on weight and destination but the majority of US orders will ship via USPS or UPS. Canada orders will ship via DHL eCommerce. Those shipments will be shipped via a “duty paid” method, so that the packages arrive at their destination hassle-free.

Europe - We're waiting for confirmation of customs clearance and will update you when the games arrive at the fulfilment hub. Fulfilment Europe are our fulfilment provider and look out for an email from [email protected] or DHL about your delivery. 

Asia & Africa - Delivery to Asia and Africa will take a bit longer unfortunately. Our delivery partner, VFI, needs to combine the Kavango shipment with other games until they have a full container. This means it can take longer for deliveries to areas with small numbers of backers or where the board game market is smaller.
VFI have begun their fulfilment in Asia and some of you will have received delivery notifications. Deliveries in Africa are being transferred from VFI to Solarpop (in South Africa) and this is estimated to take 6 weeks. This is longer than we had hoped and thank you for your continued patience and understanding. 

Australia & New Zealand - You should have all received your games by now! Any issues, please send an email to [email protected]

UK + Ireland  - Most of you will have received your games by now. Any issues, please send an email to [email protected]

Thank you so much for your support!

Matt & Zara
 

Quick Delivery Update!... And keep sharing your photos and your thoughts!
about 1 month ago – Tue, Sep 03, 2024 at 08:44:07 AM

Later this week we'll have an exciting launch of the how-to-play video by the wonderful Meeple University! And we'll send some more tips on playing your first game, storing the game, some photos, and a few things you've spotted while playing.

Please keep sharing your photos and tag us @kavango.game we absolutely love seeing them!
And please give us a rating, join the conversation and share your thoughts on boardgamegeek! Thank you to those of you who have already got involved and asked us some great questions.
Seeing your positivity and hearing from you really means more to us than you could know!

But for now... here's an update on where your games are...

Delivery Update 

Australia & New Zealand - You should have all received your games by now! Any issues, please send an email to [email protected]

UK + Ireland  - Most of you will have received your games by now. Any issues, please send an email to [email protected]

North America - the container has finally been released from customs! The ship arrived on the 9th August and was held in a queue at customs for a physical check for weeks.
Flying Cloud are our fulfilment provider and they will be working hard to get the games out for delivery early next week. The shipping confirmation emails will come from [email protected].
For the USA, our delivery provider varies from order to order based on weight and destination, but the majority of US orders will ship via USPS or UPS.
Canada orders will ship via DHL eCommerce. Those shipments will be shipped via a “duty paid” method, so that the packages arrive at their destination hassle-free.

Europe - the boat arrived on the 27th August, 12 days later than expected and we are currently waiting for customs clearance. We will update you with progress at customs and when the games arrive at the fulfilment hub.
Fulfilment Europe are our fulfilment provider, shipping notifications will come from their service desk address [email protected] and their main carrier is DHL.

Asia & Africa - VFI have begun their fulfilment in Asia. Deliveries in Africa are being transferred from VFI to Solarpop in a couple of weeks. We will update backers in Africa once Solarpop have received the shipment from VFI.


Thank you so much for your support!

Matt & Zara

Finally...Kavango is arriving!!!
2 months ago – Wed, Aug 14, 2024 at 01:21:25 PM

Finally, after years of work, Kavango is out in the wild!! It has officially arrived with backers in Australia and New Zealand 🥳 We're so excited! It feels like a huge moment. 

Now Kavango has started arriving we can let you in on a secret...🤫 we've given each of you something special in your box. Every Kickstarter version has a Shiny Animal card! There are 11 Shiny Animals in total and we won't be printing them again. It's a special thank you to all our backers for believing in us 🥰 Let us know in the comments when you find yours and let's see how quickly we can get a full set! 

We love hearing from you all as you receive your copies of Kavango. Please keep sending us photos of you playing, unboxing and generally having fun - it really makes our heart sing to see people enjoying it! You can also tag us on instagram @kavango.game if you have an account ⭐️ 

Special mention to Brendan from New Zealand who has already done a cracking review on Board Game Geek! We loved reading his insights into the game and the conservation theme. His review also has a great title "Terraform your wonder meadow" - kudos all round, Brendan - check it out here: https://boardgamegeek.com/thread/3349081/kavango-terraform-your-wonder-meadow 

Shipping Update 

Australia & New Zealand - most of you should have received your games by now - woohoo! Any issues, please send an email to [email protected]

North America - the ship arrived on the 9th August. It's currently being held for a physical check at customs and should hopefully be released shortly. 

UK - the ship is arriving tomorrow on 15th August. Assuming there's no hold up at customs, the games should be out for delivery from the 23rd August. 

Europe - we are waiting from an update from the ship and it should arrive on 15th August. We're expecting it to be out for delivery a couple of weeks after that. 

Asia & Africa - this delivery is more complicated and is being delivered through our fulfilment partner VFI. We will update you as soon as we have concrete dates to share and are expecting delivery in early September.

Feel free to comment, message or email us if you have any questions 🤗

Thank you for all your support!
From a very excited Zara & Matt 🤩